Complaints

General Complaints:

Use the form below to send your complaint.

Copyright Complaints:

A8muf respects the intellectual property rights of others. It’s our policy to respond promptly to any claim that content posted on the site infringes the copyright or other intellectual property infringement (“Infringement”) of any person. A8muf will use reasonable efforts to investigate notices of alleged Infringement and will take appropriate action under applicable intellectual property law and these Terms where it believes an Infringement has taken place, including removing or disabling access to the content claimed to be infringing and/or terminating accounts and access to the site.

To notify A8muf of a possible Infringement you must submit your notice in writing to the attention of “Copyright Infringement” using the form below and include in your notice a detailed description of the alleged Infringement sufficient to enable A8muf to make a reasonable determination. Please note that you may be held accountable for damages (including costs and lawyers fees) for misrepresenting that any content is infringing your copyright.

If we remove or disable access to content in response to a notice of Infringement, we will make reasonable attempts to contact the user who posted the affected content. If you feel that your content is not infringing, you may provide A8muf with a counter notice in writing to the attention of “Copyright Infringement Counter Notification” using the form below. You must include in your counter notice sufficient information to enable A8muf to make a reasonable determination. Please note that you may be held accountable for damages (including costs and lawyers fees) if you materially misrepresent that your content is not infringing the copyrights of others.

If you are uncertain whether an activity constitutes Infringement, we recommended seeking advice of a lawyer.

Filing a Copyright Infringement Notice to Remove Copyright-Protected content.

If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide us with a written notice containing the following information:

Your name, address, telephone number, and email address (if any);
A description of the copyrighted work that you claim has been infringed;
A description of where on the Website the material that you claim is infringing may be found, sufficient for A8muf to locate the material (e.g., the URL);
A statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright A8muf, its agent, or the law and is not a fair use;
A statement by you UNDER PENALTY OF PERJURY that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and
Your electronic or physical signature.

Filing a Copyright Infringement Notice Counter-Notice to Restore content Removed from the Website

If you believe that your material has been removed by mistake or misidentification, please provide A8muf with a written counter-notification containing the following information:

Your name, address, telephone number, and email address (if any);
A description of the material that was removed and the location on the Website (e.g., the URL) where it previously appeared;
A statement UNDER PENALTY OF PERJURY that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
A statement that you consent to the jurisdiction of the County Court for the judicial district in which your address is located, or if your address is outside of the United Kingdom, any judicial district in which A8muf may be found, and that you will accept service of process from the person who filed the original DMCA notice or an agent of that person; and
Your electronic or physical signature.